Buybcweedonline.com

Memberships

Becoming a member is FREE and EASY. All you have to do is prove that you are at least the age of majority in your province of residence and reside in Canada. Register now for free!

To place an order, you must first verify that you are at least the age of majority in your province. To complete this age verification process, we require you to upload a photo ID during the sign up process, or be uploaded to your profile once you account has been set up.

Your ID must meet ALL of the following criteria to be approved.

It must:

  • be government issued (ie. driver's license, health card, proof of age or passport).

  • clearly display your name, date of birth and the expiry date.

  • not be not expired

  • contain the same name as the one you have entered in your profile.

Please note as stated above,  if any of the above conditions are not met, you will not be approved and your account will be removed without notice.

To become a part of our online community you do not need a doctor's prescription. All we require is age verification. You must be at least the age of majority in your province of residence.

Add all of the items to your cart with everything that you want to order. During the checkout process, enter the coupon code provided to you in the discount section.

Please email us if you have any questions about this and we’ll get right back to you at info@buybcweedonline.com.

Yes, we offer a 10% discount for Veterans and Medical members. However, you would need to provide us with a photo of your MMPR/MMAR license and email it to info@buybcweedonline.com.

We can cancel your order if it has not been shipped out. Please email us at info@buybcweedonline.com. If you want to edit or add to your order, you need to cancel your current order with us and create a new order.  

Payments

BuyBCWeedOnline offers one payment method:

  1. Interac e-Transfer

Interac e-Transfer is a convenient way to send and receive money directly from one bank account to another. All you need is access to online or mobile banking through a participating financial institution, and you can send money to anyone with an email address or mobile phone number and a bank account in Canada — without sharing any personal financial information.

Our system only moves orders into processing once your e-Transfer has been matched against your order number and accepted.

Please allow up to 2 hours for the Interac e-Transfer to deliver your funds to our payment system. Once received in our payment system, processing of your e-Transfer can take up to 12 hours.

If your order remains on hold for longer than 12 hours, and your e-transfer is still pending, this is because our system has not received your payment.

If your e-Transfer has not been accepted this could because of a number of reasons:

  1. Our system is unable to match your payment to your order. This issue occurs when no order number is included in the notes section of your e-Transfer and the email is different to that of the email you have registered with your profile.

  2. Our system has not received your e-Transfer because you have sent the payment to the incorrect email address.

  3. Our system is unable to accept the e-Transfer because you have not included the correct question and answer as stated in the payment instructions.

In this situation, although you see a withdrawal of payment come out from your account, your bank has actually suspended the transaction of funds and we have not received payment for your order. The funds are then reversed by the bank and returned to your account. (Please note a reversal of funds can take up to 72 hours to complete and be visible on your online banking).

The reason the transaction has been suspended is that your bank views the payment being made to an unfamiliar vendor, marks the transaction as suspicious, and then blocks the transaction to protect your account from theft.

To complete the payment for your order using Interac Online, you must contact your bank and verify your identity against the transaction made. Once you have verified this initial transaction with the bank, this should not become a reoccurring issue for future purchases with BuyBCWeedOnline.com.

No, there is no minimum order required for any orders. However, if you order over $300 before taxes you’ll receive FREE shipping on your order.

Shipping

FREE shipping is included on all orders over $99.99 before taxes. We charge a flat shipping rate of $15 for regional orders (BC, AB, SK, MB) & $25 for national orders (ON, QC, NL, NB, PEI, NS).

We ship from the province of  British Columbia (BC) and deliver nationwide across Canada. Shipment is made through Canada Post Express and can take between 1-3 business days excluding holidays, from the time you receive your package's tracking number and link.

If you place your order and make a payment before 2PM PST (Mon - Fri excluding holidays) your order will be shipped the following business day.

Please note that if you place your order and pay for it over the weekend, then your order will be shipped out to you the following Monday.

Once your order is shipped out to you, although most packages arrive in 1-3 business days, you should allow up to 5 business days if you do not reside in an easily accessible neighbourhood.  

Note: When tracking your package please look for the status "Item out for delivery" indicating that the package has left the sorting facility and is on its way to your location. Your delivery is guaranteed (except for residents of Nunavut, Northern Quebec or if you provide an inaccurate/incomplete address).

We currently only ship within Canada but are working diligently to be able to ship internationally. Please sign up for our monthly newsletters for future updates & promotions.

Unfortunately, we experience a much higher % of postal thefts when shipping to Northern Quebec and Nunavut. We cannot offer any delivery guarantees if you live in these areas and you will be ordering at your own risk. If your order is stolen or lost, we reserve the right not to replace it.

Some customers ask for the Safe Drop delivery option. Please understand that if we do select this option that we can no longer insure your product in the event of a loss.

However, we do continue to insure and cover the “Do Not Safe Drop” delivery option.

Please let us know which delivery option you would like and we will be happy to send it the way you would like!

If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong direction, it’s most likely due to human error at Canada Post. This can happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days. If you still do not receive your package within 5 business days please get in touch with our order desk at info@buybcweedonline.com.

We generally email you the tracking number prior to the package being scanned at the postal office. Until your package has been scanned in, your tracking information will not be available for tracking on the Canada Post website. Please allow up to 24 hours for the tracking information to be updated.

Our advanced shipping methods ensure your security and privacy. All orders will be discreetly packaged with no mentions of the name BuyBCWeedOnline anywhere on the outside. The products are packaged in smell-proof bags and vacuum sealed.

If you do not get your package 2 business days after the expected arrival date excluding holidays, contact us immediately and we will file a trace with Canada Post. If a trace is filed, Canada Post will conduct an investigation which can take up to 2 weeks to complete. Once the package is located, you will receive it a few days later, if Canada Post is unable to locate your package we will send you a 'one-time' replacement free of charge.

Customer Service

You can chat with our friendly and knowledgeable staff by emailing us at info@buybcweedonline.com and someone will respond back to you within 24 hours.

Help build our online community and earn points on each order. By referring friends to BuyBCWeedonline.com, you will earn $10 for each referral you successfully make!

*Please note points will be earned when new members complete their first purchase

To refer a friend is simple. Sign into your account, select "REFER A FRIEND" from the menu tabs featured to the left side of your account page.

You can either choose to invite your friend by an email invitation, by sharing the referral link provided.

Once your friend has signed-up and made their first order, our system will automatically credit your account with $10 worth of BBCWO Points. It's that easy!

*Please note that your friend must sign up through the referral link (also included in the email) for our system to be able to automatically credit your account once they have made their first purchase.

All your data is safely secured on our database. We do not share any of your information with a third party service. Please read our privacy policy to learn more about how we store your personal information here

We are always looking to create new partnerships who are able to provide premium cannabis products to our client base. Please email us at info@buybcweedonline.com and one of our representatives will be in touch with you shortly.

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